Q1: How far in advance do I need to make a reservation?
A1: As far in advance as possible. The government has strictly limited the number of people allowed into Machu Picchu each day. We therefore recommend that you try to make your reservation as far in advance as possible as soon as you know the dates of your international flights the list of available trek spaces can be found on our website. If you can only depart on a certain date then try to book well before the recommended dates given above. However there are sure to be plenty of spaces available after these dates but you may have to be more flexible with your departure date.
Q2: What about payment, do I need to make a deposit?
A2: After we have confirmed your trek booking you will need to pay a trek deposit, the amount depending on the specific tour and number of participants. The remaining trek balance needs to be paid in our office in Cusco at least 2 days prior to the trek departure date, before 19:30. Payment is to be made in cash US dollars (preferred) or local currency. When we confirm your trek booking we will send you more details about how to pay the trek deposit. Please note that the trek deposit is non-refundable & non-transferable. The deposit is used to purchase your trek permit and reserve space within the group. After purchasing the permit (or submitting your details to the government) we cannot change the date of trek departure or change the name or passport number on the trek permit.
Q3: Is there a minimum or maximum age limit for this program?
A3: As a responsible trekking company Andean Adventures Peru does not accept reservations for children under the age of 7 years old. All children under 18 years old must also be accompanied by an adult.
Q3b: I would like to do the trek with my friends, can I book now and my friends book later?
A3b: If you book now we cannot guarantee that there will be space for your friend(s) when they book on a later time. Furthermore you won’t be able to cancel your booking without losing your trek deposit. If you do have friends who want to join the group later then you must let us know and ask your friends to mention that they want to be placed in your group when they make a booking.
Q4: Can I have vegetarian meals, vegan, special meals?
A4: We offer standard meals as well as a vegetarian meal option. Just let us know in the comments when booking a tour if you want vegetarian meals or have any diet restrictions / food allergies.
– Standard (no dietary requirements, eats everything)
– Lactose-free (mild reactions only)
– Gluten free (mild reactions only)
Q5: I have asthma / diabetes / another medical condition. Can I still do the trek?
A5: You must disclose at the time of booking any medical condition that could affect your ability to do your specific trek. Andean Adventures Peru reserves the right not to accept a trek booking if we feel that a medical condition may put your life or the lives of any of our trekking staff or other clients at risk on the trek. People with heart conditions, knee problems, severe asthma or pregnant should not participate in the trek. People with mild asthma / diabetes will have to consult their doctors and follow their doctor’s advice. They will also be required to be accompanied by a trekking companion on the trek at all times who will trek at their sides and be familiar with any medicines required in case of an emergency.
Andean Adventures Peru reserved the right to cancel the trek booking of a client if the client has not fully disclosed at the time of making a booking a medical condition that may pose a risk to the health of the client and/or other trekkers. No refunds will be given in this instance. Due to the nature of the remote geographical location of some of the sites we visits, and the lack of suitable nearby medical facilities, Andean Adventures Peru will not accept any responsibility, either directly or indirectly, for any problems due to your special dietary requirements / medical condition. Clients proceed at their own risk. We suggest that you check with your doctor before booking the trek.
Q6: What do I need to carry?
A6: You will need to carry your daypack with all the items needed during that specific day the rest of your luggage will be transported by minivan.
Q7: Can I use trekking poles / walking sticks on the Inca Trail? Do you let them?
A7: Many people like to hike with trekking poles or walking sticks. This is fine as long as the poles will not cause damage to the stone paving along the Inca Trail. If the trekking poles have metal spikes then these must be protected by rubber tips. We recommend bringing some spare rubber tips with you. Rubber protectors can also be bought in several shops in Cusco. Metal trekking poles can also be hired in many equipment hire shops in Cusco for about US$10 for the 4 day trek.
Q8: What is the weather like during the tour?
A8: The best time to visit Peru is between mid-April and the end of October when the weather is typically dry and sunny. The driest months are June, July & August which is also winter in Peru when you can expect temperatures to drop to around freezing in the early hours of the morning. January, February and March are summertime in Peru but in Cusco and on the Inca Trail this also corresponds with the wet season.
Q9: What is the maximum group size?
A9: Andean Adventures Peru handles a maximum group size of 12 persons.
Q10: Is there a minimum group size and what happens if Peru Treks does not meet the minimum size?
A10: We require a minimum group size of just 4 persons to depart. During the last 10 years Andean Adventures Peru has always managed to meet the minimum group size for all of our departure dates and has never had to cancel any group departures. If in the event that we do not reach the minimum required number of persons we will try to offer you an alternative trek date or refund your trek deposit in full. As mentioned before, we hope this will be a very unlikely event and during the last 10 years Peru Treks has managed to meet the minimum group size for all of our departure dates and has never had to cancel any group departures. Q11: If I am travelling alone can I have my own room / tent? A11: If you are travelling alone and are willing to share a room / tent with a member of the same sex, then there is no additional cost. If, however, you would like your own tent then there is an additional supplement.
Q12: Do I need to bring walking boots?
A12: Walking boots are recommended as they provide support to the ankle which reduces the risk of injury especially when trekking in the wet season (December – March). However it is important that your boots are comfortable and well worn-in and not brand new. Many people prefer to trek in tennis shoes but extra care should be taken since they do not support the ankle. We do not recommend trekking in sandals or using new boots or hiring boots prior to the trek. Make sure the shoes are sturdy enough for the duration of the trek and will not fall apart.
Q13: I want to come back from Machu Picchu on a different train service than the service Peru Treks is including, how can I arrange it?
A13: If you want to return at an earlier time or you prefer to return on a different service such as the Vistadome train (either to Ollantaytambo or all the way back to Cusco) then you are best to make this booking directly with Peru Rail yourselves using their website www.perurail.com Although Peru Rail are not keen to sell trekking companies one-way train tickets coming back from Aguas Calientes they do make a small number of these tickets available directly to the public through their website. If you book well in advance then you may be successful in buying a one-way ticket. The train service that return as far as Poroy (15 minutes by taxi from Cusco) sells out first so you will probably be more successful buying a ticket from Aguas Calientes just back as far as Ollantaytambo. From Ollantaytambo you can take a bus back to Cusco (cost approx US$5 per person) or a taxi (around US$40). If you buy your own train ticket we will deduct the price of our train ticket from Aguas Calientes to Ollantaytambo (US$82 – 2017) from the price of your trek. We won’t refund the portion of unused bus service between Ollantaytambo and Cusco. However you must advise us that you do not want us to include the train ticket at the time that you pay your trek deposit. You can easily make a booking online with PeruRail using your credit card. If you are looking at the Peru Rail website you will notice that there are very few trains from Aguas Calientes all the way back to Cusco, most of the services only run between Aguas Calientes and Ollantaytambo (which is in the Sacred Valley) so you will need to look at the route Sacred Valley > Machu Picchu for details of their services.